Who this helps
small teams handling support questions after public launch traffic starts.
Launch Support Inbox Triage
Prepare launch support inbox triage for pricing questions, refunds, bugs, feature requests, payment issues, and high-risk messages.
Generated assets
- Support categories
- Reply draft bank
- Escalation rules
- Daily support summary
Workflow
- List expected question types.
- Draft safe replies.
- Mark sensitive categories.
- Escalate payment, refund, legal, safety, or account-risk cases.
Operating boundary
LaunchListAI generates drafts and checklists. It does not log into platforms, bypass captcha, submit final listings, buy ads, or guarantee directory approval.
When the $99 directory pack is worth it
Start with the free browser-local launch kit. The paid pack is a fit when your canonical product URL, offer, audience, screenshots, and target channels are ready and you want a deeper reviewable handoff with proof-asset checks and status tracking. It is not a managed submission service: login, CAPTCHA, final submission, public posting, paid placement, email, DM, approval, ranking, traffic, sales, and revenue remain outside the pack.
Channel priority logic
- Answer pricing, access, and workflow questions quickly with current product facts.
- Separate bugs, refunds, payment issues, and sensitive complaints from general launch feedback.
- Turn repeated questions into FAQ, directory copy, and product fixes.
Proof assets to prepare
- Support email or form
- Current pricing and refund policy
- Known bugs or limitations
- Escalation contact or owner
Submission safety rules
- Do not promise refunds, legal remedies, delivery timelines, or account actions that are not policy-approved.
- Do not expose customer identities or payment details in launch summaries.
- Sensitive replies and account changes require authorization.
Manual approval checkpoint
Before any final post or directory submission, review the product URL, screenshots, category, pricing, support link, claims, and platform rules. LaunchListAI keeps the work organized, but the account owner should approve public actions.
What support questions matter most on launch day?
Payment, access, privacy, workflow confusion, and bugs that block purchase or use.
Can replies be drafted automatically?
Yes. Sending and sensitive decisions still require review.